Privacy Policy

Privacy Policy for Revive Rollers

Last Updated: October 30, 2024

Welcome to ReviveRollers.com (the “Website”), owned and operated by Revive Rollers (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and share your personal data when you visit or make a purchase from our Website and your rights in relation to that data under the General Data Protection Regulation (“GDPR”).

1. Data Controller

For the purposes of GDPR, Revive Rollers is the data controller of your personal data. Should you have any questions regarding this policy or our data practices, please contact us at:

Business Name: Revive Rollers
Email: elsie.dh@gmail.com
Address: Hollister, CA, United States

2. Data Collection

We collect and process the following types of personal data when you interact with our Website or purchase our products:

a) Personal Data You Provide

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Order Information: Products purchased, order history, and payment details (processed securely through third-party payment processors).
  • Account Information: Username and password if you create an account on our Website.

b) Data Collected Automatically

  • Device Information: IP address, browser type, time zone, and other technical data automatically collected through cookies and similar technologies.
  • Usage Data: How you interact with our Website, including pages visited, links clicked, and time spent on each page.

c) Data from Third Parties

  • Analytics Services: Data from third-party analytics providers like Google Analytics regarding user interactions with our Website.
  • Payment Processors: Limited data from payment processors to verify payments and prevent fraud.

3. Use of Personal Data

We use your data for the following purposes:

  • To Process Orders: Fulfilling and managing your orders, handling returns, and providing order-related customer service.
  • To Communicate with You: Sending transaction-related emails (e.g., order confirmations, shipping updates) and marketing communications (with your consent where required).
  • To Improve Our Services: Analyzing how you use our Website to improve our offerings, services, and user experience.
  • For Security and Fraud Prevention: Ensuring our Website’s security and preventing fraudulent transactions.
  • To Comply with Legal Obligations: Meeting our legal obligations, such as record-keeping requirements and complying with law enforcement requests.

4. Legal Bases for Processing Personal Data

Under GDPR, we rely on the following legal bases for processing your data:

  • Performance of a Contract: Processing is necessary to fulfill your order or provide customer support.
  • Consent: For marketing communications, where you have given us explicit consent.
  • Legitimate Interests: Processing based on our legitimate interest in improving our Website and ensuring its security.
  • Legal Compliance: Processing necessary to comply with applicable legal obligations.

5. Sharing of Personal Data

We only share your personal data with third parties under the following circumstances:

  • Service Providers: Third-party providers (e.g., payment processors, analytics providers) who assist us in providing our services.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new owner.
  • Legal Requirements: When required by law or to protect our rights, we may disclose personal data in response to legal processes or law enforcement requests.

Each third party with whom we share data is contractually obligated to handle your data securely and only as necessary to provide the agreed-upon services.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including for any legal, accounting, or reporting requirements. For example, we retain order information for tax and compliance purposes for up to seven years.

When we no longer need your personal data, we will delete or anonymize it in a secure manner.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data and receive a copy of it.
  • Right to Rectification: Request corrections of any inaccurate or incomplete data we hold about you.
  • Right to Erasure: Request deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: Request that we limit our processing of your data under certain conditions.
  • Right to Data Portability: Request a copy of your data in a commonly used, machine-readable format.
  • Right to Object: Object to our processing of your data where we rely on legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent for processing where consent was provided.

To exercise any of these rights, please contact us at elsie.dh@gmail.com. We may ask for additional information to verify your identity before responding to your request.

8. Marketing Communications

If you have consented to receive marketing communications, you may opt out at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly. Please note that even if you opt out of marketing emails, we may still send you service-related emails, such as order confirmations and updates.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and provide personalized content.

For more detailed information on our use of cookies, please refer to our Cookie Policy.

10. Data Security

We implement and maintain appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

11. International Data Transfers

As we are based in the United States, your data may be transferred and processed outside of the EEA. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements, such as Standard Contractual Clauses or other approved mechanisms.

12. Children’s Privacy

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us to request deletion.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our Website, and we will notify you of significant changes where required.

Thank you for visiting ReviveRollers.com and for trusting us with your personal data. If you have any questions or concerns about this Privacy Policy, please contact us at elsie.dh@gmail.com.